Your patients, your data, your brand. No commission.
Your clinic’s process.
Our clinic partners across Europe
Source: Nowa data, 329 documented drop-outs and 48 tracked patient journeys, 2026.
More enquiries shouldn’t mean more admin. Your CRM stores the lead, your EMR stores the record, and nobody owns the work in between. Nowa Clinic does, so your team can focus on patients who need a human.
TODAY
WITH NOWA CLINIC
Documents checked. Gaps flagged.
Patients know their next step.
Routine answers. Medical handover.
FOR THE CEO
Grow patient volume without growing headcount.
FOR SALES
Every quiet patient gets a follow-up. Every file shows its status.
FOR OPERATIONS
See where patients stall and what needs a human.
Software paid for by your clinic. We never recommend another clinic, never redirect a patient and never take a commission on your patients. White-label for your patients. Data processed on your behalf under a GDPR data processing agreement (art. 28).
See it in action with Hugo · 1 min 50
Hannah’s file.
What needs your attention.
Nowa Clinic
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Your inbox
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Your CRM / EMR
CRM
CRM
EMR
Your process.
Your treatment checklists, FAQs and colours. Configured by us. Validated by you.
Your tools.
Email from day one. HubSpot, Salesforce and VRepro connections scoped with your team during rollout, so patient data reaches the tools you use.
Your team.
No new tool for coordinators to learn. No integration project to get started. Live in weeks.
Patients.
Founded by Hugo Manoukian, a father who went through IVF abroad. Built on the experience of guiding more than 3,000 patients.
Clinics.
Shaped by daily work with clinic directors, coordinators and medical teams across Europe.
The first-contact gap.
Focused on the weeks between enquiry and consultation, where patients lose momentum and teams lose time.
€1,500 excl. VAT for 6 weeks, up to 30 patient files, one team and one journey. Together we measure coordination time per file, files completed before the consultation and the delay to first consultation. Then €990 per month per clinic, or we stop. No automatic renewal.
Does it work with our CRM or EMR?
Do my coordinators need to learn a new tool?
Who answers medical questions?
How long does setup take?
Are you a patient referral company?
What does it cost?
Where is patient data hosted, and who can access it?
What if it doesn't work for us?
Meet Hugo · Nowa Clinic in 30 seconds
In 20 minutes, we map one patient journey to your checklist and tools, and agree how we will measure the pilot: admin time, file completeness and delay to first consultation.